Dukcapil & Public Welfare Digital Platform

What Is It?

This platform represents a major digital transformation for Kabupaten Banggai, unifying fragmented public services into a single, user-friendly portal. It digitizes the entire lifecycle of civil administration—allowing citizens to apply for documents (e-KTP, Birth/Death/Divorce Certificates) online without visiting the office. Beyond administration, the system integrates Healthcare facility access and a transparent Social Aid (Bantuan Sosial) management system to ensure targeted distribution.

Key Features

• ✓Developed a centralized 'One-Stop Service' portal combining Civil Registry, Healthcare, and Social Welfare into a single interface.
• ✓Implemented end-to-end 'Digital Submission' workflows for e-KTP, Family Cards (KK), and Civil Certificates (Birth, Death, Marriage, Divorce).
• ✓Built a 'Social Aid (Bansos) Management' module for data collection, verification, and transparent distribution tracking.
• ✓Integrated 'Health Facilities (Faskes)' directory and services to facilitate easier access for citizens.
• ✓Engineered a real-time tracking system so applicants can monitor the status of their document/aid submissions instantly.

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